Basis Fantasy is a service of Ambrette Technologies LLC, which is responsible for the personal information described in this policy. For any privacy question, request, or concern, email support@basisfantasy.com.
Basis does not currently run advertising or analytics tracking through external vendors, and does not sell personal information.
Basis sends application errors to Sentry, an error-monitoring service, not an analytics service; Sentry is not used to measure your product activity or advertising engagement.
To create and authenticate your account, process your payment and grant the entitlement it pays for, run the product against the settings you choose, respond to support and refund requests, and keep the service secure and working.
Basis uses Resend to deliver Basis email, Stripe for payment processing and Checkout, Supabase for authentication and data storage, and Vercel to host and deliver the site and handle its associated operational request logs. If you choose Google sign-in, Google also processes the authentication data needed for that sign-in. Messages sent to support@basisfantasy.com are received and forwarded through Cloudflare Email Routing, and the mailbox provider for the private destination address processes those messages so we can read and respond to them. Each provider processes data for its stated function under its own privacy and security terms. Basis does not sell personal information.
We retain account, purchase, and entitlement records for as long as needed to provide the service, resolve disputes or refund requests, and meet legal and tax obligations, and delete or anonymize data we no longer need for those purposes.
Identifiable product-use events are deleted after 90 days; Basis may keep aggregate counts without account IDs. Notification preferences are kept for the account life and deleted with the account. Once notification delivery is enabled, terminal queued alerts are kept for 30 days, pending alerts until resolved, and delivery attempts for 90 days. Push endpoints are kept while consent and the endpoint remain valid, revalidated at least every 90 days, and removed on revocation, unsubscribe, permanent failure, or account deletion.
You can ask us to access, correct, or delete your personal data, or to close your account, by emailing support@basisfantasy.com. We will respond to verified requests within a reasonable time and may need to retain certain records where the law requires it.
We use reasonable technical and organizational measures to protect your information, and we rely on Stripe and Supabase’s own security practices for the functions they perform. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
Basis is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact support@basisfantasy.com and we will address it.
If we change this policy, we will update this page and its “Last updated” date. We will use reasonable efforts to flag material changes through the site or by email to the address on your account.